Williams says what he loves most about his job at SSM Health Saint Louis University Hospital are our patients.

“They visit our hospital because they want us to understand and care about the medical situations and dilemmas they may be experiencing – no different than how we would like our families and ourselves to feel when choosing a caring hospital,” he says.

He believes caregivers at SLU Hospital are at the forefront of the healing process for our patients by:

• Smiling
• Acknowledging the patient
• Lending an ear (listening)
• Earning their respect

“In my 23 years of working in the healthcare field, we have the most caring employees I have ever seen,” says Williams. “We appreciate our patients and I truly believe that Saint Louis University Hospital is the reason our patients continue to allow us to strive to be the best that we could be by providing excellent service every day.”